7 Principles for Designing a Successful Hospital Web Site
August 1st, 2009
Information Architecture, Insight Article, Internet Strategy, Usability, User Experience Design, User Research, Visual Design, Web Content Management
With health information Web sites like WebMD setting the standard, hospital Web sites must at a minimum meet basic user expectations. Your hospital Web site is a direct extension of your brand and a poorly designed or outdated Web site will translate in the public’s perception to a poorly run hospital with outdated services.
What are the keys to developing a successful hospital Web site? All of the principles outlined below are rooted in the practice of user-centered design.
Heather Hogue
