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November 15th, 2010

Facebook’s Email Announcement – It’s not Email!

November 15th, 2010

Social Networking

Facebook announced this afternoon a new “messaging” feature that the press has labeled the “Gmail Killer.”  This may very well be the case from a social perspective because of  the ability to create and send messaging instantly across the FB platform in a variety of formats: email, FB message, chat, etc.  All of the messages will be collected together into a single conversation view, and can be partitioned based on social network groups – which could end up boosting the adoption of groups. This could prove to be a powerful tool.

(more…)

John Sutton


World Usability Day 2010

November 11th, 2010

Usability

Well, it’s that time of year and I know you all have been waiting all year for it!  World Usability Day 2010!

World Usability Day was an initiative started by the Usability Professionals Association (UPA) back in 2005 to to ensure that the services and products that are important to human life are easier to access and simpler to use.  Also, it’s a day for people in this field to bring awareness to work we do.

Each year there is a theme and this year’s theme is “Communication“.  What products and services help facilitate communication around the world?   There’s the obvious social networking sites like Twitter and Facebook.  What about translating your site into other languages?  Advertising?  Creating cross-cultural content?  Training materials?  How about Skype and our mobile devices?   Well, there’s definitely a lot of products and services that can fall into this category.

So, what is your company doing to celebrate World Usability Day 2010?  This would be a great day to educate your colleagues and the rest of your company about usability especially if you have a smaller department.  More than 200 events are scheduled all around the world to celebrate this day.  See what events are in your area and you can also follow them on Twitter.

Happy World Usability Day!

Toral Contractor


So Why Apple?

November 9th, 2010

Insight Article, Visual Design

As both a designer and Creative Director I spend a good bit of my day looking to arrive at a “right” solution for our clients and more importantly, the appropriate solution for their users. It’s not a struggle unique to us here at NavigationArts, on the contrary; it’s the age-old battle that applied design presents with each and every engagement: “Will it resonate?” “Will it be readily adopted?” “Is it brand strengthening?” and so on.

When the design team shows up, so does subjectivity. As I have never found a reliable “creative solution decoder ring,” we’ve had to rely on alternate methods to ensure that we do all that we can to remove as much of the subjective as possible and to understand the visual desires of our clients.

We use worksheets and questionnaires.  We conduct interviews.  All of these steps are taken in an effort to gain a greater intimacy with our client’s respective brands. One question we like to pose is, “Are there specific websites, either in the competitive landscape or not, that you aspire to be like?” It’s a simple enough question and one that reveals significant insight into what visual priorities/ styles resonate with our clients. The answers to this question vary widely but with one exception; on nearly every occasion, someone in the room mentions Apple.com. Regardless of the industry in which they operate, regardless of their respective business goals and existing brand visuals, the majority of clients aspire to be like Apple.

This obvious trend got me thinking… What is it about Apple’s site that makes it so universally desirable? I decided to spend some more time on the site and form some of my own conclusions. (more…)

Matt Schleyer


The Most Popular Mobile isn’t What You Think

November 9th, 2010

Interaction Design, Technology, Usability, User Experience Design

Most people in America might say that the iPhone is the most popular cellphone, or that the Android platform, across all its supporting phones,  is the most popular mobile OS. And they’d be right on both counts…in the U.S. when talking about smart phones. But for most of the world, this is the “most popular phone in the world.

(more…)

Jeff Young


Digital Strategies for Associations

November 3rd, 2010

Social Networking

Use of Social Media tools (by organizations) can offer value for many reasons. For example:

  • Provide additional avenues to marketing and sales
  • Provide a method or opportunity to interact and engage with customers
  • Stimulate or influence action (more…)

Erica Milkovich-Padilla


User Demographics for iPhone and Android

November 1st, 2010

User Research

I recently read a Nielsen report from June on user demographics for iPhone and Android — . The data shown in the report presents some interesting trends of the user populations:

(more…)

Cathy Lu


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