August 2nd, 2011
Application Development, Information Architecture, Insight Article, Interaction Design, User Experience Design, User Research, Visual Design
The Student 2.0 lives and learns as much on the web as anywhere else. Unfortunately it seems that for many universities and colleges student portals tend to be a lower priority than the donor and prospective student facing external websites. As universities invest time, effort, and dollars into their online presence, student portals should become a high priority. When a student becomes frustrated with the portal – whether because of the inability to access directories, register for classes, check transcripts, or read university news – the result can be a half-hearted user adoption that degrades the value of the interface or even worse, contributes to a negative student life experience. (more…)
Pete Rose